Upcoming Webinars:

	09/08/10 The Joint Commission Infection Control 2010 Update As of January 2010, The Joint Commission has issued three new National Patient Safety Goals (NPSG 7) for infection control: multidrug-resistant organisms, central line associated bloodstream and surgical site infections. This webinar demonstrates how to design or enhance an infection control program that meets key infection control challenges and The Joint Commission IC standards. Louise Kuhny, Senior Associate Director of Standards Interpretation at The Joint Commission will present information so that attendees will be able to design or enhance an effective infection control program that meets The Joint Commission IC standards, successfully comply with expanded NPSG 7 requirements and implement evidence-based best practices for preventing Nosocomial infections.	Register for this webinar.
	09/15/10 Opportunities for Improving Core Measure Performance Through Pharmacist Intervention The 2009 Patient Protection and Affordable Care Act (H.R.3590) brings the concept of pay-for-performance (P4P) into legislative reality. Impending negative financial implications and increasing transparency of poor performance will further drive hospitals and health-systems to focus on quality and safety. Areas of emphasis include Core Measures, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), hospital readmissions, and hospital-acquired conditions. Pharmacists can make significant contributions to impact performance in each of these domains. Darin Smith, PharmD, will describe key activities performed by pharmacists at Norman Regional that impact core measure performance. Additionally, he will provide an overview of other opportunities for the pharmacist to impact performance within the value based purchasing model.	Register for this webinar.
	09/29/10 The Seven Habits of Highly Effective Pharmacists Ernie Anderson will review Stephen R. Covey's "The 7 Habits of Highly Effective People" and apply the principles to leadership within pharmacy. This high level overview of the 7 Habits is geared toward pharmacists at all levels of practice. He will focus on a holistic approach to balancing all aspects of life including work, family, professional and personal. The webinar will highlight the personal victory of character habits that comes through pro-activity, vision and goals setting, and time management. It will then focus on the relational victory that comes through working effectively with people. Finally, Anderson will examine four personal disciplines that allow growth and personal effectiveness.	Register for this webinar.
	10/20/10 The Joint Commission Hospital Pharmacy Update for 2011 Darryl Rich, surveyor for The Joint Commission, will help attendees achieve the following objectives: List the three most problematic Medication Management standards in terms of non-compliance by organizations surveyed in hospitals in 2010 and the most common reason why each was scored non-compliant. Cite the most problematic medication management issues related to radiopharmaceuticals and nuclear medicines. List two new changes to the Medication Management standards for 2011. List the top three most problematic medication-related National Patient Safety Goals' requirements for hospitals in 2010 including the most common reasons for non-compliance. Describe the new requirements for National Patient Safety Goals for medication reconciliation in 2011 and how they differ from the previous requirements.	Register for this webinar.

Past Webinars:

	09/01/10 - NEW Who Are You? A Leader? (Part 3) Ernie Anderson, System Vice President of Caritas Christi Health Care System, delivered a series of presentations on Leadership in Pharmacy. Anderson exploreed the concept of inside-out leadership - namely, all leadership starts with the character of the individual. He will highlight the differences between leadership and management as well as each person's individual ways of thinking as unique. He will look at gender differences and assess the complementary nature of a management team. Drawing from several management books as references, Anderson highlighted how managers and leaders influence others, persuade others and supervise others. He encouraged leaders to write their own life plan and examine the concept of emotional intelligence in order to improve leadership among pharmacy departments.	View the on-demand webinar from Part 1 or download the slides. View the on-demand webinar from Part 2 or download the slides. View the on-demand webinar from Part 3 or download the slides.
	08/25/10 Exploring the Implementation of NQF-Endorsed Safe Practice 18: Pharmacist Leadership Structures and Systems In this webinar, Dr. Hayley Burgess described national priorities for medication safety including measures, standards and practices, focusing on the NQF endorsed safe practice 18: Pharmacist Leadership Structures and Systems. She discussed critical lessons to develop a focus on the leadership journey and ability to influence safety initiatives through execution, a sense of urgency and engagement of the team. She also described implementation options and programs designed to meet national patient safety objectives.	View the on-demand recording or download the slides.
	08/18/10 Drug Interactions: An Update for 2010 John R. Horn, Pharm.D., discussed the role of the cytochrome P450 system in drug metabolism. Understanding the pathway of metabolism for an object drug enables one to predict precipitant drugs that are likely to interact. The risk of a potential drug interaction to an individual patient will depend on many factors including genetics, doses of object and precipitant drugs, underlying disease states, and route of drug administration. Evidence defining the potential risk of a drug interaction is often limited. Numerous factors can alter the outcome of drug interaction studies and these factors need to be carefully controlled to obtain the best data possible. Interactions with conflicting outcome data, including warfarin and clopidogrel, was discussed to illustrate the factors that can alter the study outcomes.	View the on-demand recording or download the slides.
	08/18/10 Precautions with MDROs: Shouldn t Standard Be the Standard? The use of Standard versus Contact Precautions for patients with multi-drug resistant organisms such as methicillin-resistant Staphylococcus aureus has been widely debated over recent years. Recent data raise the question of the risk versus the benefit of placing patients in isolation. As new multi-drug resistant organisms continue to emerge, a facility-specific approach to infection prevention that will encompass all organisms and all situations should be considered. Nancy Parris, RN, RHIA, MPH, CIC, CPHQ, provided a practical approach on when and how to implement an isolation program emphasizing Standard Precautions and minimizing the use of Contact Precautions in healthcare facilities, including acute care, long-term care and out-patient settings. Regulatory considerations, such as The Joint Commission and Centers for Medicare and Medicaid, was discussed.	View the on-demand recording or download the slides.
	08/11/10 Using Data and Technology to Improve and Monitor Medication Turnaround Times Sam Calabrese, Director of Inpatient Pharmacy Services at The Cleveland Clinic, reviewed the implementation of a medication tracking system to identify bottlenecks within a medication distribution system. He reviewed technology used to improve turnaround times by providing efficient medication distribution and focused on a decentralized distribution model using automated dispensing cabinets, carousel technology, and delivery tracking by MedBoard.	View the on-demand recording or download the slides.
	08/11/10 New Research on Preventing Hospital Infection Betsy McCaughey, Ph.D., former Lieutenant Governor of New York State and Chairman/Founder of the Committee to Reduce Infection Deaths (RID), reviewed the latest research on healthcare-associated infections and the newest strategies to prevent them.	View the on-demand recording.
	08/04/10 Understanding USP 71 Sterility Tests and Extended BUD One of the most frequently asked questions recently asks how to extend the Beyond-Use Date (BUD) of compounded sterile preparations (CSPs). Eric S. Kastango, RPh, MBA, FASHP, reviewed the requirements of USP Chapter 797 necessary to complete in order to extend BUD. The use and limitation of sterility tests according to USP 71 was reviewed, along with process verification.	View the on-demand recording or download the slides.
	07/28/10 Sepsis Management: The Latest Evidence-Based Practice What is the Surviving Sepsis Campaign (SSC) and why is it sweeping the nation? Sepsis is the body's response to infection. The forms of sepsis include severe sepsis, which occurs when acute organ dysfunction or failure results and septic shock, which occur in severe sepsis when the cardiovascular system begins to fail, depriving vital organs of an adequate oxygenated blood supply. In 2004, the SSC guidelines were developed to improve the management, diagnosis, and treatment of sepsis. The guidelines aim to reduce mortality from sepsis via a multi-point strategy. In this webinar, Kirsten Pyle-Springer, RN, CCRN, presented case reviews on handling sepsis.	View the on-demand recording or download the slides.
	06/30/10 Build Your Med Safety Pyramid: The Pharmacist s Role in Medication Safety The management of medications has become increasingly complex, and opportunities for medication misadventures abound. The Institute of Medicine estimates that a hospital patient is subject to at least one medication error every day. Over 1.5 million preventable adverse drug events occur each year, adding billions of dollars in hospital costs. Mishaps can be devastating to patients and healthcare providers. What can you do to stay out of the medication error headlines and stay in line with initiatives to keep your patients safe from harm? Deb Saine, MS, RPh, discussed roles of the pharmacist in improving medication safety, with suggestions for getting started or moving your safety program forward. Safety strategies were presented through sample work and case studies.	View the on-demand webinar or download the slides.
	06/23/10 Trends in Drug Expenditures: 2010 Update Healthcare costs, and particularly pharmacy costs, continue to increase each year. Many factors are expected to impact national pharmaceutical expenditures in the United States in 2010. These factors affect the hospital, community, and clinic settings to different extents. Key influences including drug development, comparative effectiveness research, and the economic climate all play important roles. Fred Doloresco, PharmD, MS focused on the effects that these influences have had on pharmaceutical expenditures in the recent past and how they may affect present and future expenditures. Trends in total healthcare expenditures were discussed, as well as comparisons of several forecasts of national pharmaceuticals.	View the on-demand webinar or download the slides.
	06/02/10 The Joint Commission: Medication Storage Compliance Issues and Solutions A to Z MM.03.01.01, the standard related to medication storage, continues to be the top Medication Management Standard where findings have been scored on Joint Commission accreditation surveys in 2009, and #7 among all standards overall with 33% of organizations surveyed receiving a finding in 2009. Although compliance has improved over past years, it still presents a challenge to many hospitals. Darryl S. Rich, Pharm.D., a Joint Commission hospital surveyor, discussed the common reasons for non-compliance and the common issues related to medication storage, along with examples of how to achieve compliance and improve medication storage issues in your hospital. DISCLAIMER: Please note that this presentation is current as of 6/2/10. The Joint Commission reserves the right to change the content of the information as appropriate.	View the on-demand webinar.
	05/26/10 The Building Wave of Pay-for-Performance: Is Your Practice Ready for the Rising Tide? The current United States' healthcare environment is in turmoil with costs rising and many concerns about the quality and safety of the care provided. The concept of value-based purchasing seeks to address these problems by asserting that buyers should hold providers of health care accountable for both cost and quality of care. Pay-for-performance (P4P), a type of value-based purchasing, provides an incentive-based reimbursement system that rewards providers based on performance evaluated using standardized measures. P4P is already in use in managed care and in some hospitals. This webinar with Steve Riddle, BS Pharm, BCPS, FASHP, explored the basic premise of P4P, reviewed current P4P models and discussed how pharmacists can best prepare for and participate in this new model.	View the on-demand webinar or download the slides.
	05/19/10 Pediatric Pain Management and Medication Error Prevention Pain in a pediatric patient can be a difficult issue to treat. While we know that children feel pain just like adults, they do not always have the same ability to describe to explain their pain. Infants that cannot talk will be unable to tell their caregiver "where it hurts." Even older children, can tell you that their stomach hurts, and point to their tummy, but they cannot discern if the pain is truly from an upset stomach, an inflamed appendix, or some other GI/GU issue. To add to the confusion of pediatric pain control, parents often try to treat their children with over-the-counter medications, and the labeling can be confusing. Many medication dosing errors occur due to the packaging and varying concentrations of liquid medications that are sold over the counter. When a patient is in the hospital, pain management can be on a totally different level, with multiple dosage forms (PO, IV, etc.) and administration techniques (epidurals, PCAs, etc). This webinar with Tara Smith, PharmD, addressed the importance of managing pain in a child accurately and effectively. It is one of the areas where a miscalculation in dosing can lead to detrimental effects very quickly.	View the on-demand webinar or download the slides.
	05/12/10 Beyond the Drug Budget: Documenting Pharmacy's Impact on Overall Health System Costs The impact pharmacists have in improving clinical outcomes and reducing drug expenses has been well-documented and well-accepted. However, the greatest impact of many pharmacy initiatives is seen in areas outside the actual pharmacy budget. Through a series of case studies, the ability of strong clinical pharmacy programs to impact the overall budget of health systems was examined.	View the on-demand webinar or download the slides.
	05/05/10 Hazardous Drugs: Managing them from Cradle to Grave This webinar focused on the lifecycle of hazardous drugs as they are stored, handled, compounded and properly disposed of in a manner that protects personnel and the environment. Eric S. Kastango and Charlotte Smith explained the difference between OSHA hazardous drugs and EPA hazardous waste and addressed how current disposal practices may put organizations at risk. Find out how common hazardous drug disposal practices have been violating federal law for 30 years and why the EPA is finally taking action.	View the on-demand webinar or download the slides.
	04/28/10 Documenting and Sharing the Benefits of a Clinically Strong Department of Pharmacy Michael R. McDaniel, R.Ph., MBA, FASHP, Director of Pharmacy Services at Huntsville Hospital, examined the importance of documentation for a clinical pharmacy department. He shared tactics that can strengthen clinical pharmacy including developing a strong clinical suite of services, documenting the workload, recording the value of these services, using tools to enhance productivity, and sharing the workload involved. McDaniel showed how these practices culminate in a return on investment (ROI) statement to see the cost-saving impact of the department's work.	View the on-demand webinar or download the slides.
	04/14/10 Cloud Computing and Health Care: Facing the Future Although cloud computing and software-as-a-service (SaaS) have been around for quite some time, their use in health care has been limited. However, recent encouragement by the U.S. government for health care systems to provide integrated electronic information across the continuum of patients, providers and health care systems has made some IT professionals eager to investigate alternative computing models, such as cloud computing. Concerns over migrating toward the cloud are understandable as questions regarding security, control and usability have not been fully addressed. However, the cloud computing model can provide health care organizations with an efficient, scalable, economical, and user friendly system for data storage and retrieval. Consideration of the cloud model is necessary at this time secondary to decreased capital budgets, limited resources, the ever increasing mobility of healthcare providers, and the need for integrated health care data. This webinar introduced cloud computing as a feasible model for health care as well as covered some of the pros and cons of moving to the cloud.	View the on-demand webinar or download the slides.
	03/31/10 When Going Lean, Waste Is the Enemy This webinar examined the principles of DOWNTIME, an acronym for the eight process wastes: Defects, Over-production, Waiting, Non-utilized Resources/Talent, Transportation, Inventory, Motion, and Excess Processing. These can be used to identify waste or non-value added activities as they relate to medication order processing. During this webinar, Eric showed how implementing Lean methodologies and Six Sigma practices can streamline medication workflows and optimize clean room practices.	View the on-demand webinar or download the slides.
	03/17/10 How Pharmacies Can Win the War Between Talent The War for Talent is a popular urban myth about corporations dealing with a talent shortage that could damage companies survival. It has been used to justify training programs, organization development interventions and succession planning. But in the next decade, a new war will emerge: the War Between Talent. This war will affect four areas: baby boomers vs. Generation X/Generation Millennium, home country workers vs. outsourced foreign workers, permanent vs. interim employees, and humans vs. robots. Dr. Laurence J. Stybel, Executive in Residence at the Sawyer School of Business at Suffolk University, addressed the implications of this war on hospital pharmacies and gave specific recommendations on how facilities can be successful in this transition period. Stybel answered how individuals in pharmacy can best manage their careers, what new products and services in the talent management field will be useful, and the emerging standards for corporate leaders in managing talent.	View on the on-demand webinar or download the slides.
	03/03/10 Reducing the Risk of Patient Harm from Anticoagulation Therapy Matthew Grissinger, RPh, FASCP, Director of Error Reporting Programs at the Institute for Safe Medication Practices (ISMP), discussed barriers to optimal anticoagulation therapy and safety, common types of errors that occur with anticoagulants, and how human factors and practice issues can increase the risk of those errors among physicians, health-system pharmacists, nurses and patients. An overview of the key elements in medication systems and results from ISMP's anticoagulation self-assessment was presented to lay the foundation for in-depth discussion about the weaknesses in these key elements that lead to errors with the use of anticoagulants. Error prevention strategies, including improving order communication, storage, and administration of products, were covered.	View the on-demand webinar or download the slides.
	02/17/10 Improving Nursing & Pharmacy Communication by Reducing Missing Meds Charles McCluskey, Pharm.D., Director of Pharmacy Services at Riverside Methodist Hospital, discussed his organization's success with tackling lost and missing medications by collaborating closely with nursing leaders. The implementation of a medication tracking system has shown missing medication requests reduced from 150-175 per day to 90 per day, and $50,000 in gained productivity for the hospital staff. Charles outlined how aggregated data from tracking medication deliveries has allowed his team to address questions on turnaround times for shifts, nursing units, medications and personnel. Through robust reporting capabilities, Charles discussed how he uses the data to quantify and demonstrate performance.	View on-demand webinar or download the slides.
	02/03/10 Clarifying Training Requirements of USP 797 A critical element of compliance to USP 797 involves training and competency around sterile compounding. There are often questions about how to ensure those who perform sterile compounding are trained to meet the Chapter requirements. While each facility is different in terms of work streams and processes, the underlying concepts around training and competency are the same, and include several critical areas that should be considered regardless of facility type. During this webinar, Eric presented the rationale for the training guidelines within the chapter, offered some practical advice on evaluating current training activities, and discussed critical elements of any training program.	View on-demand webinar, download the slides, and read the Q&A.
	1/20/10 Strategic and Operational Planning - The Execution Do you struggle with how to get from good intentions to great outcomes? Pfeffer and Sutton called it the Knowing-Doing Gap. I like to refer to it as The Execution because that generally gets the team s attention! The old proverb is still true that you just can t get there if you don t know where you re going, but it doesn t end there. Joyce A. Tipton talked about a systematic process for Strategic and Operational Planning that is a defined year-long cycle that will help you to determine where you should be going, how you are going to get there, who is responsible, how you will measure it, and why do you do what you do in the first place.	View on-demand webinar or download the slides.
	1/6/10 Surgical Site Infection due to MRSA: Facts, Fiction, and Frustration A recent study by researchers at Duke University in North Carolina found that a single patient infected with MRSA can cost a hospital $60,000. Deverick Anderson, one of the study's authors, presented his findings and explored other related issues, including: The latest research on SSI due to MRSA, including epidemiology, risk factors, and outcomes, preventative strategies for SSI, strategies to specifically prevent SSI due to MRSA and the controversies surrounding these strategies.	View on-demand webinar or download the slides.
	11/18/09 USP 797: De-mystifying Beyond-Use Dating Determining beyond-use dating (BUD) continues to vex pharmacists and technicians and is one of the most frequently asked questions of the chapter. Historically, BUDs were assigned solely on chemical stability data. USP Chapter 797 requires that both chemical stability and microbial stability be factored when assigned BUD to CSPs. In an effort to bring clarity to this criticality important aspect of the USP chapter, Eric S. Kastango reviews beyond-use dating and the requirements as they apply to USP 797.	View on-demand webinar, download the slides and read the Q&A.
	11/11/09 Closing the Black Hole of Pharmacy with Medication Tracking Charles presents his organization's success with recording and tracking preparation and delivery activities of orders that has produced a 32% reduction in lost and missing medications (i.e., preventable waste). Charles outlines how his staff, and nursing, can monitor delivery times to reduce calls to pharmacy and minimize lookup time. Charles also describes how tracking medications enhances the workflow by queuing and prioritizing orders to gain efficiency while reducing waste and re-work. Through robust reporting capabilities, Charles will discuss how he can use the data collected to quantify and demonstrate performance to administration and nursing.	View on-demand webinar or download the slides.
	10/29/09 From 22% to 0% Pharmacist Turnover, How Benefis Health System Did It Dominick Caselnova from Benefis Health System describes their multi-faceted approach to improving retention and recruitment. From 2000-2002, the turnover rate averaged 22% yearly. From 2003-2005 this decreased to an average of 4.7% yearly. For the last two consecutive years, the turnover rate has been 0%.	View on-demand webinar or download the slides.
	10/14/09 The Joint Commission Medication Management Update for Pharmacists Darryl S. Rich, Pharm.D., M.B.A., FASHP, Surveyor for The Joint Commission, presents what pharmacists need to know going in to 2010: - Medication management standards and medication-related NPSGs causing the most trouble for pharmacies in the last year - Successful strategies observed for compliance with the problematic standards and medication-related NPSGs - Compliance issues and strategies for NPSG 3E and revised NPSGs for 2010 DISCLAIMER: Please note that this presentation is current as of 10/14/09. The Joint Commission reserves the right to change the content of the information as appropriate.	View on-demand webinar.
	9/23/09 Pharmacy Face-Off: BCMA vs. CPOE, Which Comes First? John Poikonen takes on Steven Rough in our first "pharmacy face-off." Pharmacists debate on Bar Code Medication Administration or Computerized Physician Order Entry and which should be implemented first.	View on-demand webinar or download the slides.
	9/2/09 The Top 10 Gaps in USP 797 Compliance Eric S. Kastango, MBA, RPh, FASHP, reviews the top 10 gaps that have been personally observed or reported in surveys. In addition to identifying these gaps, practical solutions and resources are offered to help remove your roadblocks and then close your gaps.	View on-demand webinar, download the slides and read the Q&A.
	8/26/09 Implementation and Measurement of a Standard Pharmacy Clinical Practice Model Across a Multi-Hospital System Steve Pickette, R.Ph., BCPS, Director System Pharmacy Clinical Services for Providence Health & Services, describes their health care delivery system initiative to convert 27 hospitals to a standard pharmacy clinical practice model.	View on-demand webinar or download the slides.
	8/11/09 Infection Control and Antimicrobial Stewardship: Our Only Two Strategies to Combat Antimicrobial Resistance Robert P. Rapp, PharmD, FCCP, Professor Emeritus for the College of Pharmacy and College of Medicine at the University of Kentucky, focuses on ways that all healthcare professionals can improve both infection control and antimicrobial stewardship.	View on-demand webinar or download the slides.
	7/28/09 Pediatric Medication Safety Across the Continuum of Care Elora Hilmas, PharmD, BCPS, reviews medication safety challenges faced by pediatric patients as they transition through inpatient and outpatient care. Medication safety solutions are reviewed along with suggestions for how pharmacists can promote medication safety for pediatric patients.	View on-demand webinar or download the slides.
	7/9/09 Projecting and Managing Future Drug Expenditures - 2009 Lee Vermeulen, Director of the Center for Drug Policy in the Department of Pharmacy at the University of Wisconsin Hospital and Clinics, discusses expenditure trends and a pharmaceutical expenditure forecast for 2009 along with several examples of innovative cost-containment initiatives.	View on-demand webinar or download the slides.
	7/1/09 Identifying and Preventing Medication Errors Associated with Look-Alike Drug Names Matthew Grissinger, RPh, FISMP, FASCP, Director of Error Reporting Programs for the Institute for Safe Medication Practices (ISMP) identifies the factors that contribute to drug name similarity and confusion, recognizes the areas in the medication-use process where drug names could be confused, and discusses strategies to prevent errors associated with look-alike drug names.	View on-demand webinar or download the slides.
	6/9/09 Use of Isolators in Compliance With USP 797 James T. Wagner of Controlled Environment Consulting breaks down the components that make up a Compounding Aseptic Isolator in order to assess applicability to your operation. The use of isolators may eliminate the need for a cleanroom but it does not eliminate all facility requirements. Specific facility requirements needed for installation of isolators will be summarized. Field certification requirements will be described.	View on-demand webinar, download the slides and read the Q&A.
	5/14/09 Cleanroom Compliance and USP 797: How Pharmacies are Tackling Tasks, Documentation Logs, Competencies and More This webinar features multiple hospital pharmacies showing examples of how they are managing USP 797 sterile compounding and other non-sterile routine pharmacy processes through the use of web-based software. Real-life users of Simplifi 797 show how they tackle traditional and non-traditional tasks both inside and outside of the cleanroom environment.	View on-demand webinar.
	4/30/09 Getting Above the Radar: Funding Pharmacy Equipment or Programs Michael R. McDaniel, R.Ph., MBA, FASHP, Director of Pharmacy Services at Huntsville Hospital focuses on some advice, tips, tactics and strategies that a department of pharmacy can use to their advantage when seeking funding for new capital projects, or other types of equipment or programs.	View on-demand webinar.
	4/15/09 Medication Management and The Joint Commission: A 2009 Survey Experience Jennifer Davis, Pharmacy Director at Exempla Lutheran Medical Center, describes her recent Joint Commission survey experience in February 2009 and identifies techniques that could assist hospital pharmacies during their survey experience.	View on-demand webinar or download the slides.
	3/5/09 Seven Deadly Myths of USP Chapter 797 Eric S. Kastango, MBA, RPh, FASHP, covers the seven deadly myths surrounding USP Chapter 797. The webinar also provides information on how to achieve compliance and stay compliant.	View on-demand webinar, download the slides and read the Q&A.
	2/17/09 Antimicrobial Stewardship Programs - A Necessity in 2009 for Managing Antimicrobial Resistance in Health Systems Debra A. Goff, PharmD, FCCP, Infectious Disease Specialist and Co-director of the Antimicrobial Stewardship Program (ASP) at The Ohio State University Medical Center, presents the challenges associated with antimicrobial stewardship program implementation and examples of successful multidisciplinary approaches to antimicrobial stewardship.	View on-demand webinar or download a reference slide.
	2/4/09 National Patient Safety Goal for Anticoagulation: Has Your Facility Met the Standard? Michael P. Gulseth, Pharm. D., BCPS, Program Director for Anticoagulation Services at Sanford USD Medical Center provides an overview of the 2009 National Patient Safety Goal and efforts to meet the goal. The evidence to support the goal along with practical ideas of how to meet the goal are presented.	Download the slides or view on-demand webinar.
	10/15/08 Pharmacist Recruitment Strategies That Work Damita Freeman Jones, Regional Pharmacy Recruitment Manager for The Cleveland Clinic, will speak on how she was able to hire 30 pharmacists in one year while retaining the health-system's existing personnel. She reviews more than 10 traditional and non-traditional methods she used for recruiting pharmacists and managers.	View on-demand webinar.
	5/8/08 The Ins and Outs of a Clinical Rules Engine Michael R. McDaniel, R.Ph., MBA, FASHP, Director of Pharmacy Services at Huntsville Hospital, speaks on his hospital's use of pharmacy clinical rules engines, from his home-grown PhRED system to future uses with new web-based and built-in clinical systems. You will learn: the what and why of a clinical rules engine, benefits and staff response, and uses/examples of clinical rules.	Download the slides and audio recording.

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Upcoming Webinars:

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