Pharmacy OneSource: How has Quantifi helped the pharmacy
department at your facility?
Leslie Johnson: Quantifi has allowed us to track the interventions
that are being completed by our pharmacists. Additionally, in the past year
we have begun to develop clinical services at our main campus. Quantifi has
allowed us to show Senior Leadership the impact that pharmacists, and in
particular clinical pharmacists, can have. Our three other sites also have
and use Quantifi. Quantifi has helped us to justify the expansion of
clinical services both by adding pharmacists and expanding the roles of
current pharmacists. Additionally it has helped all of our pharmacists get
excited about documenting what they are doing. Each site provides a small
reward to the top "Quantifier" each quarter. This has inspired some
competition between staff members and has lead to an increase in
documentation.
Pharmacy OneSource: What do you like best about Quantifi?
Leslie Johnson: I like that it can be customized to fit an individual
site's need. We are a four-hospital network and each site has different
services and needs. We can build interventions to fit what they are doing
and hide interventions that are not applicable at that time. I also like
that the application is web based. This means that our pharmacists can
access it anywhere within our facility or even in our off-site clinics.
Pharmacy OneSource: How has UnitStock helped the pharmacy department
at your facility?
Leslie Johnson: UnitStock allows us to organize and track our
inspections and has helped to minimize the amount of paper we need to keep.
The real-time reporting and ability to pull up reports via the web is also
helpful. All of our sites also use the e-mail function to send the completed
inspections directly to the unit manager for electronic filing, creating a
truly paperless system.
Pharmacy OneSource: What do you like best about UnitStock?
Leslie Johnson: The online component is our favorite feature. It
allows us to minimize the paper that we need to keep.
Pharmacy OneSource: Any other comments you'd like to make about
Quantifi, UnitStock or Pharmacy OneSource:
Leslie Johnson: We have been very pleased with both UnitStock and
Quantifi. I also cannot say enough about the team of employees at Pharmacy
OneSource. Everyone is friendly, pleasant, and extremely helpful. Every
interaction I have is positive and the team works to get me a solution to my
problem. The customer service is fantastic.
Participant:
Leslie Johnson, PharmD, BCPS, Clinical Coordinator
St. Luke's Hospital - Bethlehem, PA
If you would like to contact Leslie Johnson regarding this interview, please
e-mail
customerservice@pharmacyonesource.com and we will forward your
questions.
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