St. Luke's Hospital - Expanding the role of the pharmacist by Pharmacy OneSource
Published: 10/15/2009

St. Luke's Hospital - Bethlehem Campus is the main campus of St. Luke's Hospital & Health Network. Leslie Johnson is the Clinical Coordinator and has been using Quantifi and UnitStock since 2006. In this interview she explains how Quantifi helped expand the role of the pharmacists and UnitStock makes their inspection process paperless across the four-hospital system.

Pharmacy OneSource: How has Quantifi helped the pharmacy department at your facility?

Leslie Johnson: Quantifi has allowed us to track the interventions that are being completed by our pharmacists. Additionally, in the past year we have begun to develop clinical services at our main campus. Quantifi has allowed us to show Senior Leadership the impact that pharmacists, and in particular clinical pharmacists, can have. Our three other sites also have and use Quantifi. Quantifi has helped us to justify the expansion of clinical services both by adding pharmacists and expanding the roles of current pharmacists. Additionally it has helped all of our pharmacists get excited about documenting what they are doing. Each site provides a small reward to the top "Quantifier" each quarter. This has inspired some competition between staff members and has lead to an increase in documentation.

Pharmacy OneSource: What do you like best about Quantifi?

Leslie Johnson: I like that it can be customized to fit an individual site's need. We are a four-hospital network and each site has different services and needs. We can build interventions to fit what they are doing and hide interventions that are not applicable at that time. I also like that the application is web based. This means that our pharmacists can access it anywhere within our facility or even in our off-site clinics.

Pharmacy OneSource: How has UnitStock helped the pharmacy department at your facility?

Leslie Johnson: UnitStock allows us to organize and track our inspections and has helped to minimize the amount of paper we need to keep. The real-time reporting and ability to pull up reports via the web is also helpful. All of our sites also use the e-mail function to send the completed inspections directly to the unit manager for electronic filing, creating a truly paperless system.

Pharmacy OneSource: What do you like best about UnitStock?

Leslie Johnson: The online component is our favorite feature. It allows us to minimize the paper that we need to keep.

Pharmacy OneSource: Any other comments you'd like to make about Quantifi, UnitStock or Pharmacy OneSource:

Leslie Johnson: We have been very pleased with both UnitStock and Quantifi. I also cannot say enough about the team of employees at Pharmacy OneSource. Everyone is friendly, pleasant, and extremely helpful. Every interaction I have is positive and the team works to get me a solution to my problem. The customer service is fantastic.

Participant:
Leslie Johnson, PharmD, BCPS, Clinical Coordinator
St. Luke's Hospital - Bethlehem, PA

If you would like to contact Leslie Johnson regarding this interview, please e-mail customerservice@pharmacyonesource.com and we will forward your questions.


 
 
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