Upcoming Webinars:

03/17/10
How Pharmacies Can Win the War Between Talent

The “War for Talent” is a popular urban myth about corporations dealing with a talent shortage that could damage companies’ survival. It has been used to justify training programs, organization development interventions and succession planning. But in the next decade, a new war will emerge: the “War Between Talent.” This war will affect four areas: baby boomers vs. Generation X/Generation Millennium, home country workers vs. outsourced foreign workers, permanent vs. interim employees, and humans vs. robots.

Dr. Laurence J. Stybel, Executive in Residence at the Sawyer School of Business at Suffolk University, will address the implications of this war on hospital pharmacies and will give specific recommendations on how facilities can be successful in this transition period. Stybel will answer how individuals in pharmacy can best manage their careers, what new products and services in the talent management field will be useful, and the emerging standards for corporate leaders in managing talent. 		Register for this webinar.
03/31/10
When Going Lean, Waste Is the Enemy

This webinar will examine the principles of DOWNTIME, an acronym for the eight process wastes: Defects, Over-production, Waiting, Non-utilized Resources/Talent, Transportation, Inventory, Motion, and Excess Processing. These can be used to identify waste or non-value added activities as they relate to medication order processing.

During this webinar, Eric will show how implementing Lean methodologies and Six Sigma practices can streamline medication workflows and optimize clean room practices. 		Register for this webinar.

Past Webinars:

03/03/10 - NEW
Reducing the Risk of Patient Harm from Anticoagulation Therapy

Matthew Grissinger, RPh, FASCP, Director of Error Reporting Programs at the Institute for Safe Medication Practices (ISMP), discusses barriers to optimal anticoagulation therapy and safety, common types of errors that occur with anticoagulants, and how human factors and practice issues can increase the risk of those errors among physicians, health-system pharmacists, nurses and patients. An overview of the key elements in medication systems and results from ISMP's anticoagulation self-assessment is presented to lay the foundation for in-depth discussion about the weaknesses in these key elements that lead to errors with the use of anticoagulants. Error prevention strategies, including improving order communication, storage, and administration of products, are covered. 		View the on-demand webinar or download the slides.
02/17/10
Improving Nursing & Pharmacy Communication by Reducing Missing Meds

Charles McCluskey, Pharm.D., Director of Pharmacy Services at Riverside Methodist Hospital, discusses his organization's success with tackling lost and missing medications by collaborating closely with nursing leaders. The implementation of a medication tracking system has shown missing medication requests reduced from 150-175 per day to 90 per day, and $50,000 in gained productivity for the hospital staff. Charles outlines how aggregated data from tracking medication deliveries has allowed his team to address questions on turnaround times for shifts, nursing units, medications and personnel. Through robust reporting capabilities, Charles discusses how he uses the data to quantify and demonstrate performance. 		View on-demand webinar or download the slides.
02/03/10
Clarifying Training Requirements of USP 797
A critical element of compliance to USP 797 involves training and competency around sterile compounding. There are often questions about how to ensure those who perform sterile compounding are trained to meet the Chapter requirements. While each facility is different in terms of work streams and processes, the underlying concepts around training and competency are the same, and include several critical areas that should be considered regardless of facility type.

During this webinar, Eric presents the rationale for the training guidelines within the chapter, offers some practical advice on evaluating current training activities, and discusses critical elements of any training program. 		View on-demand webinar, download the slides, and read the Q&A.
1/20/10
Strategic and Operational Planning - The Execution
Do you struggle with how to get from good intentions to great outcomes? Pfeffer and Sutton called it the Knowing-Doing Gap. I like to refer to it as The Execution because that generally gets the team’s attention! The old proverb is still true that you just can’t get there if you don’t know where you’re going, but it doesn’t end there.

Joyce A. Tipton talks about a systematic process for Strategic and Operational Planning that is a defined year-long cycle that will help you to determine where you should be going, how you are going to get there, who is responsible, how you will measure it, and why do you do what you do in the first place. 		View on-demand webinar or download the slides.
1/6/10
Surgical Site Infection due to MRSA: Facts, Fiction, and Frustration
A recent study by researchers at Duke University in North Carolina found that a single patient infected with MRSA can cost a hospital $60,000.

Deverick Anderson, one of the study's authors, presents his findings and explores other related issues, including: The latest research on SSI due to MRSA, including epidemiology, risk factors, and outcomes, preventative strategies for SSI, strategies to specifically prevent SSI due to MRSA and the controversies surrounding these strategies.		 View on-demand webinar or download the slides.
11/18/09
USP 797: De-mystifying Beyond-Use Dating
Determining beyond-use dating (BUD) continues to vex pharmacists and technicians and is one of the most frequently asked questions of the chapter. Historically, BUDs were assigned solely on chemical stability data. USP Chapter 797 requires that both chemical stability and microbial stability be factored when assigned BUD to CSPs.

In an effort to bring clarity to this criticality important aspect of the USP chapter, Eric S. Kastango reviews beyond-use dating and the requirements as they apply to USP 797. 		View on-demand webinar, download the slides and read the Q&A.
11/11/09
Closing the Black Hole of Pharmacy with Medication Tracking

Charles presents his organization's success with recording and tracking preparation and delivery activities of orders that has produced a 32% reduction in lost and missing medications (i.e., preventable waste). Charles outlines how his staff, and nursing, can monitor delivery times to reduce calls to pharmacy and minimize lookup time. Charles also describes how tracking medications enhances the workflow by queuing and prioritizing orders to gain efficiency while reducing waste and re-work. Through robust reporting capabilities, Charles will discuss how he can use the data collected to quantify and demonstrate performance to administration and nursing. 		View on-demand webinar or download the slides.
10/29/09
From 22% to 0% Pharmacist Turnover, How Benefis Health System Did It
Dominick Caselnova from Benefis Health System describes their multi-faceted approach to improving retention and recruitment. From 2000-2002, the turnover rate averaged 22% yearly. From 2003-2005 this decreased to an average of 4.7% yearly. For the last two consecutive years, the turnover rate has been 0%.		 View on-demand webinar or download the slides.
10/14/09
The Joint Commission Medication Management Update for Pharmacists
Darryl S. Rich, Pharm.D., M.B.A., FASHP, Surveyor for The Joint Commission, presents what pharmacists need to know going in to 2010:
- Medication management standards and medication-related NPSGs causing the most trouble for pharmacies in the last year
- Successful strategies observed for compliance with the problematic standards and medication-related NPSGs
- Compliance issues and strategies for NPSG 3E and revised NPSGs for 2010
DISCLAIMER: Please note that this presentation is current as of 10/14/09. The Joint Commission reserves the right to change the content of the information as appropriate.		 View on-demand webinar.
9/23/09
Pharmacy Face-Off: BCMA vs. CPOE, Which Comes First?
John Poikonen takes on Steven Rough in our first "pharmacy face-off." Pharmacists debate on Bar Code Medication Administration or Computerized Physician Order Entry and which should be implemented first.		 View on-demand webinar or download the slides.
9/2/09
The Top 10 Gaps in USP 797 Compliance
Eric S. Kastango, MBA, RPh, FASHP, reviews the top 10 gaps that have been personally observed or reported in surveys. In addition to identifying these gaps, practical solutions and resources are offered to help remove your roadblocks and then close your gaps.		 View on-demand webinar, download the slides and read the Q&A.
8/26/09
Implementation and Measurement of a Standard Pharmacy Clinical Practice Model Across a Multi-Hospital System
Steve Pickette, R.Ph., BCPS, Director System Pharmacy Clinical Services for Providence Health & Services, describes their health care delivery system initiative to convert 27 hospitals to a standard pharmacy clinical practice model.		 View on-demand webinar or download the slides.
8/11/09
Infection Control and Antimicrobial Stewardship: Our Only Two Strategies to Combat Antimicrobial Resistance
Robert P. Rapp, PharmD, FCCP, Professor Emeritus for the College of Pharmacy and College of Medicine at the University of Kentucky, focuses on ways that all healthcare professionals can improve both infection control and antimicrobial stewardship.		 View on-demand webinar or download the slides.
7/28/09
Pediatric Medication Safety Across the Continuum of Care
Elora Hilmas, PharmD, BCPS, reviews medication safety challenges faced by pediatric patients as they transition through inpatient and outpatient care. Medication safety solutions are reviewed along with suggestions for how pharmacists can promote medication safety for pediatric patients.		 View on-demand webinar or download the slides.
7/9/09
Projecting and Managing Future Drug Expenditures - 2009
Lee Vermeulen, Director of the Center for Drug Policy in the Department of Pharmacy at the University of Wisconsin Hospital and Clinics, discusses expenditure trends and a pharmaceutical expenditure forecast for 2009 along with several examples of innovative cost-containment initiatives.		 View on-demand webinar or download the slides.
7/1/09
Identifying and Preventing Medication Errors Associated with Look-Alike Drug Names
Matthew Grissinger, RPh, FISMP, FASCP, Director of Error Reporting Programs for the Institute for Safe Medication Practices (ISMP) identifies the factors that contribute to drug name similarity and confusion, recognizes the areas in the medication-use process where drug names could be confused, and discusses strategies to prevent errors associated with look-alike drug names.		 View on-demand webinar or download the slides.
6/9/09
Use of Isolators in Compliance With USP 797
James T. Wagner of Controlled Environment Consulting breaks down the components that make up a Compounding Aseptic Isolator in order to assess applicability to your operation. The use of isolators may eliminate the need for a cleanroom but it does not eliminate all facility requirements. Specific facility requirements needed for installation of isolators will be summarized. Field certification requirements will be described.		 View on-demand webinar, download the slides and read the Q&A.
5/14/09
Cleanroom Compliance and USP 797: How Pharmacies are Tackling Tasks, Documentation Logs, Competencies and More
This webinar features multiple hospital pharmacies showing examples of how they are managing USP 797 sterile compounding and other non-sterile routine pharmacy processes through the use of web-based software. Real-life users of Simplifi 797 show how they tackle traditional and non-traditional tasks both inside and outside of the cleanroom environment.		 View on-demand webinar.
4/30/09
Getting Above the Radar: Funding Pharmacy Equipment or Programs
Michael R. McDaniel, R.Ph., MBA, FASHP, Director of Pharmacy Services at Huntsville Hospital focuses on some advice, tips, tactics and strategies that a department of pharmacy can use to their advantage when seeking funding for new capital projects, or other types of equipment or programs.		 View on-demand webinar.
4/15/09
Medication Management and The Joint Commission: A 2009 Survey Experience
Jennifer Davis, Pharmacy Director at Exempla Lutheran Medical Center, describes her recent Joint Commission survey experience in February 2009 and identifies techniques that could assist hospital pharmacies during their survey experience.		 View on-demand webinar or download the slides.
3/31/09
Hospital Infection - Essential New Information to Support Cleaning and Screening
Betsy McCaughey, Ph.D., former Lieutenant Governor of New York State and Chairman/Founder of the Committee to Reduce Infection Deaths (RID), covers the size of the hospital infection problem, the preventability of the problem, the importance of environmental cleaning and screening, as wells as pressures on hospitals to improve: reimbursement, legislation, litigation.		 View on-demand webinar.
3/5/09
Seven Deadly Myths of USP Chapter 797
Eric S. Kastango, MBA, RPh, FASHP, covers the seven deadly myths surrounding USP Chapter 797. The webinar also provides information on how to achieve compliance and stay compliant.		 View on-demand webinar, download the slides and read the Q&A.
2/17/09
Antimicrobial Stewardship Programs - A Necessity in 2009 for Managing Antimicrobial Resistance in Health Systems
Debra A. Goff, PharmD, FCCP, Infectious Disease Specialist and Co-director of the Antimicrobial Stewardship Program (ASP) at The Ohio State University Medical Center, presents the challenges associated with antimicrobial stewardship program implementation and examples of successful multidisciplinary approaches to antimicrobial stewardship.		 View on-demand webinar or download a reference slide.
2/4/09
National Patient Safety Goal for Anticoagulation: Has Your Facility Met the Standard?
Michael P. Gulseth, Pharm. D., BCPS, Program Director for Anticoagulation Services at Sanford USD Medical Center provides an overview of the 2009 National Patient Safety Goal and efforts to meet the goal. The evidence to support the goal along with practical ideas of how to meet the goal are presented.		 Download the slides or view on-demand webinar.
10/15/08
Pharmacist Recruitment Strategies That Work
Damita Freeman Jones, Regional Pharmacy Recruitment Manager for The Cleveland Clinic, will speak on how she was able to hire 30 pharmacists in one year while retaining the health-system's existing personnel. She reviews more than 10 traditional and non-traditional methods she used for recruiting pharmacists and managers.		 View on-demand webinar.
5/8/08
The Ins and Outs of a Clinical Rules Engine
Michael R. McDaniel, R.Ph., MBA, FASHP, Director of Pharmacy Services at Huntsville Hospital, speaks on his hospital's use of pharmacy clinical rules engines, from his home-grown PhRED system to future uses with new web-based and built-in clinical systems. You will learn: the what and why of a clinical rules engine, benefits and staff response, and uses/examples of clinical rules.		 Download the slides and audio recording.

 
 
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